OUR PHILOSOPHY OF CARE
We care for each of our customers or facility residents as if they were family. We evaluate every procedure, service and process we follow to ensure that the ultimate measure of success is always the highest customer and resident care.
We care deeply about our partnership with resident facilities and their staff and integrate ourselves seamlessly into their workflow procedures to ensure that as a team, we are providing the best care possible to the customers we share.
We are always exploring new technologies, service offerings and procedural efficiencies to ensure that we are providing the very best care available. We care about the community that welcomed us over twenty years ago and embraces us as one of their own to this very day.
We believe that as long as we continue to care profoundly about our customers, our resident facility partners and the community in which we live, our mission of being their pharmacy of choice will be realized.
OUR SHORT STORY
- Founded in 1989 by Godfriet Keller
- Family owned and operated
- Specializing in Long Term Care Facility medication distribution
- Serving close to 2000 beds in over 25 facilities across the Lower Mainland
- Fully automated distribution/administration/records
- 6 full time Pharmacists on duty for one-to-one consultation
OUR SIMPLE DIFFERENCE
- Our specialization in LTC gives us unique qualifications, experience and relationships that differentiate us from a both a small pharmacy and large drugstore chain
- Our commitment to always employing the best medication administration technology available – we are better equipped/automated/scaled than a local pharmacy to supply large LTC residencies
- Our ability to offer value-added opportunities to our clients
- Our code of personal responsibility and continuity – we are more approachable/flexible/responsive than any operations-focused wholesaler
- Our ability to continuously offer the best of both personal ‘high-touch’ & state-of-the-art ‘high-tech’ worlds.
OUR STRAIGHT COMMITMENT
- Treat each and every customer or resident as one of our own family
- Treat the facility staff with the respect and consideration of a valued partner and integrate ourselves into their process like a member of the care team
- Continually innovate and upgrade with respect to technology and staff
- And never forget our role as corporate citizen in our community